This is crazy, my new microwave has being driving me nut recently! I have spent ages pondering over the instruction booklet and I still don’t seem to be able to get the controls right. I think the best microwave should be easy to handle, just a touch of button, everything should be reheat or cook! After spend few hours trying to learn how to use this microwave, I starting to regret my decision of buying this microwave oven. I hope some of my friends can help me with this, but I”m sure they will definitely laugh at me. I guess I better call up the store instead:)